Your Questions answered
Everything you need to know about ordering, delivery and our books. Can't find your answer? Message us on WhatsApp.
Ordering & payment
How do I place an order?
There are two easy ways. Message us on WhatsApp at 647-409-6750, or fill in our order form. We'll get back to you to confirm availability, pricing and delivery.
How do I pay?
You can pay by Interac e-Transfer, or cash on delivery for local orders. No payment is taken on our website. We'll confirm the payment details when we contact you about your order.
Why don't you list prices on the website?
Pricing depends on the books and quantities you choose, and we often have bundle, bulk and special pricing available. Contact us and we'll share the best price for your order.
Do you offer bulk or special pricing?
Yes! Bulk and discounted pricing is available, with special pricing for daycares, schools and homeschooling families. Just mention it in your order form message or on WhatsApp.
Delivery
Where do you deliver?
We offer local delivery across Milton and the Greater Toronto Area (GTA), and we ship anywhere in Canada.
How long does delivery take?
Local delivery in Milton and the GTA usually takes 2–4 business days. Canada-wide shipping usually takes 5–10 business days.
How much is shipping?
Local delivery in Milton and the GTA is free. For Canada-wide shipping, the cost is calculated per order and we'll confirm it before you pay. Shipping is free on orders over $200.
Can I return or exchange a book?
All sales are final. If a book arrives damaged or misprinted, contact us and we'll replace it.
Our books
What ages are the books for?
Our books are made for children aged 3 to 8. Each book shows its age range on the Books page.
Ages 3–5
- My Big Preschool Activity Book
- Fun With Colours: Alphabets
- Urdu Alphabets
- Fun With Colours: Animals
- Fun With Colours: Dinosaurs
Ages 4–7
- Allah Made It All
- Amina's Ramadan Activity Book
- My First Book of Adab (Manners)
Are the books really screen-free?
Yes, that's why Faymeem exists. Every book is filled with colouring, tracing, puzzles and stories that give children a joyful alternative to screens. Read our story on the About page.
What languages are your books in?
Our books are in English, and we also have an Urdu alphabet book for children learning to read and write Urdu.
Do you have new books coming?
Yes! My First Salah, Ramadan ABC and more are on the way. See them in the Coming soon section of our Books page, and ask us on WhatsApp to be the first to know when they arrive.
Still Curious?
We're happy to help. Send us a message anytime.